Charismatic mammal
Researching and visualizing the taxonomically unique and endangered.
Design by Nature
Immersing in nature to create, collaborate, generate, and understand.
Service Design & Design Strategy Leader
My career has never fit neatly into one discipline. I began in visual design and exhibits, expanded into UX and service design, and now lead work that combines facilitation, systems thinking, research, storytelling, branding, and organizational strategy. That breadth allows me to connect ideas, people, and perspectives that are often kept separate.
Latest Work
Digital Enrichment for Orangutans
Orangutans need to keep their minds and bodies active. By utilizing the affordances of digital applications, enrichment can be flexible and individualized.
Bioinspiration for Service Design
Nature can be a terrific muse for service design, but finding inspiration takes practice opening one’s senses, understanding connections, and a boatload of curiosity.
Blueprinting the Elephant Actor
Should a service designer care about their experience? Could understanding them as a service actor better inform the design of service?
Design, research, and strategy with a dose of good humor
